Global reach.
Local contacts.
Technical understanding.

Whether the requirement is commercial, technical or application-related, QuartzCom combines responsive sales support with engineering-oriented expertise. The company provides technical consultancy, design support, training and testing-related services in addition to its product business.

QuartzCom – Sales & support – Global reach. Local contacts. Technical understanding.

QuartzCom supports customers through direct sales contacts in Switzerland, the U.S.A. and Japan, as well as an international network of representatives in key markets. For all other countries, enquiries are handled directly by QuartzCom AG.

QuartzCom –

Direct Contacts

QuartzCom AG

Bruehlstrasse 15
CH-2540 Grenchen
Switzerland

Tel.: +41 32 644 24 00
Fax: +41 32 644 24 05

sales@quartzcom.com

QuartzCom U.S.A.

Direct sales contact for the U.S. market

sales-usa@quartzcom.com

QuartzCom Japan /
QuartzCom K.K.

Representative Network

Main partner:

MRC Gigacomp

🇩🇪 Germany, 🇪🇸 Spain, 🇪🇺 Benelux,
🇩🇰 Denmark, 🇦🇹 Austria, 🇭🇺 Hungary, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇨🇿 Czech Republic, 🇵🇱 Poland, 🇱🇹 Lithuania,
🇱🇻 Latvia, 🇪🇪 Estonia

🇩🇪 Germany

Coftech GmbH

🇫🇷 France

Factron S.A.

🇸🇪 Scandinavia

Saga Components AB

🇮🇹 Italy

Sirces s.r.l.

I.E.V. Industria Elettronica Varese

🇬🇧 U.K

Representative wanted 👋

🇮🇳 India

AUM Microwave

🇯🇵 Japan

QuartzCom K.K., Tokyo

🇮🇱 Israel

Omarim Technologies Ltd

Phoenix Technologies Ltd

🇨🇳 China

ShenZhen KOMA Communication Devices Co., LTD

Dake Leader Tech Co. Limited

Crystar (Hongkong) Limited

🇺🇸 U.S.A.

QuartzCom U.S.A.

🇨🇦 Canada

Representative wanted 👋

Looking for the right contact in your region?

QuartzCom – Lara Castelfranco, Sales Manager

Lara Castelfranco

Sales manager

QuartzCom – Yves Schwab, Business Development Manager

Yves Schwab

Business Development Manager

Are you new to quartz and oscillators?

Here are some explanations:

Most technical devices have something in common: to function reliably, they require a precise clock signal. In many cases, this clock signal is generated by a quartz crystal. Quartz crystals possess the unique property of oscillating at a very constant frequency. As a result, they play a central role—in a sense, they are the “heart” of a device.

For technical applications, however, quartz crystals are not obtained from naturally occurring crystals. These are generally too impure and exhibit excessive deviations. Instead, artificial quartz crystals are grown under controlled conditions. Tiny discs, known as “blanks,” are cut from these crystals. This step alone requires a high level of expertise, as the cut must be made precisely at defined angles and, above all, to a specific dimension in order to achieve the desired oscillation and oscillation characteristics.

The blanks are then ground to within fractions of a millimeter and further processed. A layer of metal is applied to the quartz to allow electricity to flow. An electronic circuit is then bonded to it, which excites the quartz to oscillate and stabilizes the signal. The finished component is called an oscillator. Such oscillators are found, for example, in watches, smartphones, computers, or radio devices, where they provide the necessary clock signal.

A major problem with quartz crystals is their temperature dependence. Their oscillation frequency changes slightly with the ambient temperature: at lower temperatures they oscillate faster, at higher temperatures slower. In a quartz watch, this can cause it to become inaccurate over time if exposed to significant temperature fluctuations. In everyday life, this often doesn’t matter. In many technical applications, however, even the smallest deviations are critical.

One example is radio equipment: for communication to work, the transmitter and receiver must operate on exactly the same frequency—regardless of whether one device is in a cold mountainous region and the other in a warm valley. Even minimal frequency deviations can disrupt the connection or prevent it entirely.

There are two main approaches to solving this problem:

1. Temperature Stabilization (OCXO)
One option is to use so-called Oven-Controlled Crystal Oscillators (OCXO). In this method, the crystal is housed in a casing with an integrated heating element that maintains a constant temperature. This method is very precise but has drawbacks: it consumes a relatively large amount of energy and requires more space, which is why it is not suitable for all applications.

2. Electronic compensation (TCXO)
The second option is the active correction of frequency deviation. Such actively correcting components are called Temperature Compensated Crystal Oscillators (TCXO). Here, the temperature-dependent behavior of the crystal is measured and compensated for through electronic adjustments. If the crystal’s deviation at specific temperatures is known, one can take targeted countermeasures by altering the electrical properties of the system. Specialized software calculates when and how these corrections must be made.

An important aspect is that each crystal has unique characteristics. There is no universal solution that works the same for everyone. Therefore, each oscillator is measured individually, and the associated circuit is customized accordingly. This is the only way to ensure high precision across a wide temperature range.

Depending on the application, the requirements for accuracy, stability, and robustness vary considerably. Oscillators are used, among other things, in satellite technology, communication systems, and agriculture.

A particularly illustrative example from agronomy is autonomous combine harvesters in large fields, such as in the U.S. These machines navigate using satellite signals and must therefore operate with great precision. In addition to temperature stability, another factor plays a decisive role here: mechanical stress. Uneven ground causes vibrations and shocks that can affect the oscillation of the quartz. Therefore, such oscillators must have low so-called “G-sensitivity,” meaning they must be as insensitive as possible to acceleration.

Some manufacturers solve this problem by using two crystals in a mirror-image configuration to compensate for disruptive influences. Alternatively, the mechanical stability of the individual quartz crystal can be improved. This is achieved, for example, through special cutting angles and optimized crystal orientation, which reduce its sensitivity to vibrations. Additionally, the quartz crystal can be secured at multiple points to further increase vibration stability and shock resistance.

Through this combination of precise manufacturing, individual tuning, and sophisticated design, modern oscillators can operate reliably and with high precision even under demanding conditions—thus forming the invisible foundation for the operation of numerous technically sophisticated systems and devices.

Quartz crystals have the property that their frequency decreases at low temperatures, meaning the oscillation slows down; at high temperatures it increases, meaning it speeds up. Devices that incorporate a quartz oscillator must function correctly within a specific temperature range and have varying requirements for frequency accuracy.

Accuracy (deviation from the frequency) is calculated in parts per million (ppm) – i.e., in millionths. A 20 MHz quartz crystal with an accuracy of 1 ppm may therefore have a maximum frequency deviation of +/- 20 Hz, meaning it can accelerate the clock frequency to a maximum of 20.000020 MHz or slow it down to 19.999980 MHz.

Due to the material, i.e., by nature, quartz crystals deviate by +/-15 to +/-20 ppm from the frequency. This is not a problem for certain applications; for example, it is sufficient for quartz crystals in laptops. For other applications, this deviation is too high and must therefore be reduced.

The deviation can be influenced by applying an electrical signal. A stronger electrical signal slows the quartz down, while a weaker signal speeds it up. This process is called compensation.

To meet these high demands on frequency accuracy, Quartzcom uses proprietary calibration software developed in-house. This software measures how individual crystals behave under temperature changes and corrects the deviation by adjusting the electrical load. Here’s how it works in detail:

If the frequency of the quartz is set slightly too high from the start, the electrical load (in pF) can be increased until the quartz oscillates stably at the exact correct frequency. With the help of the sophisticated software, the temperature of the quartz is constantly measured and the electrical load is adjusted accordingly. This is implemented via an electronic circuit, a so-called IC, which is electrically connected to the quartz. These ICs have a small memory. The expected frequency deviation due to temperature changes is fed into this memory, allowing the electronic circuit to adjust the electrical load. Each quartz crystal is measured and calibrated individually, as the frequency deviation of each crystal behaves slightly differently. The IC parameters must also be measured, as their behaviour can vary as well. This calibration takes place in so-called ovens, each of which can hold 8 boards with 64 slots.

Different temperature ranges must be covered for different sectors. For industrial applications, this is the range between -40° and +85° C. In the automotive sector, proper functionality must be ensured at temperatures up to 125°C, as temperatures inside a car can reach up to 125°C when exposed to direct sunlight. For cell phones, on the other hand, the temperature range to be covered is smaller: the standard range here is -20° to +70° C. The demands on the oscillator are therefore lower.

About quartz crystals

Quartz is one of the most abundant minerals in the Earth’s continental crust and is well known for its piezoelectric properties. When mechanical stress is applied, quartz crystals generate an electric potential. One of the most common modern uses of this property is the crystal oscillator, which is essential wherever precise timing and frequency generation are required.

This background matters because QuartzCom’s expertise is rooted not only in supplying components, but in understanding the physical principles behind precision frequency control and applying them in demanding technical environments.

In demanding electronic systems, frequency control is never just about selecting a part number. Circuit design, environmental influences, long-term stability and application-specific requirements all affect performance. QuartzCom works closely with customers to optimize designs at an early stage and provide reliable, high-quality solutions quickly and efficiently.